Exzel Paint Shakers Returns Policy
Note the following conditions for Exzel Paint Shakers Pty Ltd returns and refund policy:
- Returns will be accepted for faulty or defective goods or any other non-excludable obligations of the seller set out in the Trade Practices Act 1974 (Cth) or similar State and Territory legislation.
- Returns other than those referred to in (a) above, must be approved by the seller named in the relevant sales invoice. These authorised returns must be freight prepaid and will only be accepted if they are in a saleable condition. The seller reserves the right to charge a handling fee equal up to 30% of the price of the goods returned under this provision. Products specifically purchased or manufactured or to the buyer’s specification are not returnable unless they are of the kind referred to in (a) above.
To initiate a return or exchange, please complete the following steps:
- Please contact our support team to discuss a potential return of product! You can email our team here sales@exzel.com.au or give us a call on 02 4001 0280
- Provide a copy of your paid tax invoice or order reference for Exzel Paint Shakers to review your order. Please provide any details or issues with your product as it helps the team with finding a solution for you.
- Products can be returned to our warehouse and is coordinated by our team. You will be contacted to discuss the best option for making this happen quickly.
- If shipping products back to Exzel Paint Shakers, please ensure they’re packed safely and correctly to avoid mishandling in the freight process.
Terms & Conditions and Privacy Policy
We want you to be happy with your purchase!
These terms are to protect both the buyer and the seller in the event of a problem with your order. If for any reason you are not happy with your purchase from us, please contact us immediately so that we may remedy the situation.
Privacy Policy
Exzel Paint Shakers Pty Ltd will only use the personal information you have chosen to provide us for the purpose for which you provided it.
Exzel Paint Shakers Pty Ltd reserves the right to send you certain communications relating to Exzel Paint Shakers Pty Ltd products or services, including administrative messages, market research surveys, and periodic product announcements associated with your product purchase history, as long as you remain a subscriber of one of our newsletters or product information updates or have otherwise consented to receiving commercial electronic messages in accordance with the Spam Act 2003. Your voluntary response to market research surveys may be used to improve our products and services.
Errors and Omissions
Exzel Paint Shakers Pty Ltd makes every effort to ensure the accuracy of the information published in our advertisements and on our Web site. However, the documents and graphics published on this site may contain technical inaccuracies or typographical errors. Exzel Paint Shakers Pty Ltd makes no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided “as is” without warranty of any kind. If an error is made and a product is listed at an incorrect price, Exzel Paint Shakers Pty Ltd shall maintain the right to refuse or cancel an order that is placed at the incorrect price. Products and packaging depicted on the Web site may differ from stock available at the time of shipment.
Shipping
Exzel Paint Shakers Pty Ltd will ship your order using its preferred carrier, you will be notified of the shipping and tracking details when the order is dispatched. Should the customer give instructions to leave without a signature, then the customer accepts full liability for any damage and/or loss. Exzel Paint Shakers Pty Ltd will not accept any responsibility or liability for any items which have not been signed for or any direct arrangements made with couriers.
Country areas: Some country areas are town or depot delivery only.
Trademarks
All trademarks remain the property of their respective companies. All trademarks and registered trademarks are used to the benefit without intent to infringe on the mark holder.
Payment
If the customer fails to pay for product delivered, Exzel Paint Shakers Pty Ltd may (in its discretion and without limitation): (a) Take proceedings against the Customer for any outstanding amounts; (b) recover Exzel Paint Shakers Pty Ltd costs including mercantile agency and legal costs on a full indemnity basis; (c) Publish a public notice of outstanding debt. (d) exercise any other rights at law.
Refunds
Note the following conditions for Exzel Paint Shakers Pty Ltd returns and refund policy:
- Returns will be accepted for faulty or defective goods or any other non-excludable obligations of the seller set out in the Trade Practices Act 1974 (Cth) or similar State and Territory legislation.
- Returns other than those referred to in (a) above, must be approved by the seller named in the relevant sales invoice. These authorised returns must be freight prepaid and will only be accepted if they are in a saleable condition. The seller reserves the right to charge a handling fee equal up to 30% of the price of the goods returned under this provision. Products specifically purchased or manufactured or to the buyer’s specification are not returnable unless they are of the kind referred to in (a) above.
To initiate a return or exchange, please complete the following steps:
- Please contact our support team to discuss a potential return of product! You can email our team here sales@exzel.com.au or give us a call on 02 4001 0280
- Provide a copy of your paid tax invoice or order reference for Exzel Paint Shakers to review your order. Please provide any details or issues with your product as it helps the team with finding a solution for you.
- Products can be returned to our warehouse and is coordinated by our team. You will be contacted to discuss the best option for making this happen quickly.
- If shipping products back to Exzel Paint Shakers, please ensure they’re packed safely and correctly to avoid mishandling in the freight process.